2008年8月28日 星期四

最好的領導者擁有僕人的心志 NEW

作家布里安在最近的著作【加薪和升遷絕招】中列舉 21 項有關個人在公司中能快速趕過別人的方法,條條管用,其中若干篇的標題像是「早些開始,工作努力,而且晚點下班」、「萬事人放首位」、「專心基本工作」等,都是瞄準標的。不過,有一篇的抬頭「衝向前方」引起我的助益,似乎我不論從哪一個方向去看,人人都在衝向前,以得到升遷,在交通尖峰時快走在前面,甚至在排隊買咖啡時也向前擠。

聖經中提到一位稅吏長的故事,他名叫撒該,精於賺錢和晉升,但是他邁向成功之路卻用了許多不光明的手段,在他服務區域內的人都怨恨他。

有一天當他聽見耶穌要經過他那裡,撒該也試著想擠到人群前面,可惜他身量矮小,人人又痛恨他,所以他擠不進人群。他靈機一動,就跑到前頭,爬到一棵桑樹上,要看耶穌。耶穌看見他,決定在撒該家住上一晚,這完全出乎周圍眾人及宗教領袖們的意料之外。當撒該面對耶穌,就悔改認罪,痛改前非,從新出發,過完全不同的生活。(路加福音19:1-10)

撒該身為稅吏對一般人來說是有權有勢的,但當耶穌進入他的生命中,他看清權位不是萬能,並因而以正確和公平的方式去服務人民,耶穌說:「你們中間誰願為大,就必做你們的佣人。」(馬太福音20:27)

今天的領導人也得學習同樣的功課,我們的工作是服事我們所帶領的人。以下列舉聖經中一位偉大的僕人型領袖保羅的一些建議,幫助我們成為一位有僕人心志的領導人:

  • 厚待他人
當你的本性要衝向前排時,也要讓別人一同前進。保羅告訴羅馬的朋友「要彼此推讓。」(羅馬書12:10) 讓別人感覺到他是最重要的人吧!

  • 關心他人
我們和同事一起工作好幾年了,很慚愧的是和他們的交情卻淡如水。當我們說:「你好嗎?」卻只希望他回答:「很好。」就夠了,不要多囉唆。相反的,保羅卻吩咐他的同工提摩太向腓立比的門徒說:「我實在掛念你們的事。」(腓立比書 2:20)

  • 協助雜事
當許多人看見美國前總統卡特先生親自混合水泥和磚塊,幫忙為世界上流離失所的人建造一個家,他們就受到感動,也在哈比他地區參加勞動,投入人道造屋計畫。保羅勸勉以弗所的同工們說:「甘心事奉好像服事主,不像服事人。」(以弗所書 6:7)

  • 帶著愛的光環服事人
這個偉大的命令必須是我們所有行動的指導原則,讓我們以愛心服事人,來取代向前衝,保羅說:「不可將你們的自由當作放縱情慾的機會,總要用愛心互相服事。」(加拉太書 5:13 下)


The Best Leaders Are Those Who Serve

In his recent book, Get Paid More and Promoted Faster, author Brian Tracy is both clear and blunt in listing 21 ways to get ahead in the corporate world. Chapter titles like "Start Earlier, Work Harder and Stay Later," "Put People First in Everything," and "Focus on the Bottom Line" are straight to the point. But one chapter entitled, "Push to the Front," caught my attention. Everywhere I look, people are doing just that, whether it is pushing to the front for promotions, pushing to the front in rush-hour traffic, or pushing to the front of the line at the coffee machine.

The Bible tells of a chief tax collector named Zaccaeus who knew how to push to the front of the line when it came to making money and getting promoted. But his drive to succeed in gaining wealth and position led him to use dishonest means, and the people he was supposed to be serving hated him.

When he heard Jesus was coming his way. Zaccaeus tried to push to the front. But being small in stature and extremely unpopular, he could not get through the crowd - so he climbed a tree instead. Jesus spotted him and - to the complete surprise of the religious leaders and the crowd around him - Jesus decided to spend the day at his house. When Zaccaeus met Jesus, he made an abrupt turn in motivation, offering to right the wrongs he had done and live a different life.

Zaccaeus possessed significant positional power over people as a tax collector, but when Jesus came into His life, he realized that rather using his position, he needed to serve them in a just and fair way. Jesus stated it this way: " And whosoever will be chief among you, let him be your servant" (Matthew 20:27)

As leaders today, we need to learn the same lesson. Our job is to serve those we lead. To help us become servant leaders, here are some suggestions from Paul, a great servant leader from the Bible:

  • Give Others Preferential Treatment.
When your instinct is to push to the front, let someone else go ahead. Paul told his friends in Rome to "Honor one another above yourselves" (Romans 12:10). Make someone else feel like the most important person!
  • Show Genuine Interest In Others.
Often we can work with people for years and never get to know anything significant about them. We ask "How are you?", but hope that no one will actually answer anyting other than to respond, "Fine." In contrast, Paul commended his associate, Timothy, "who takes a genuine interest in your welfare" (Philippians 2:20)
  • Assist In The "Less Important" Work.
The sight of former American President Jimmy Carter mexing cement and laying bricks to build housing for homeless people aroung the world has inspired thousands of others to labor in Habitat for Humanity's building projects. A leader's servant heart shines through when assisting to complete the menial tasks. Paul told the Ephesian workers to , "Serve wholeheartedly as if you were serving the Lord, not men" (Ephesians 6:7)
  • Serve People With Love
This great commandment must guide all our actions. Instead of pushing to the front, let's be leaders who serve people with love! "But do not use your freedom to indulge in the sinful nature; rather, serve one another in love" (Galatians 5:13b)

2008年7月30日 星期三

領導者的五種氣質

真正的領導者勇於突破困境,他激動別人一起工作,做出正確的決策,還以愛心去服務人群。

你曾經碰過令你心甘情願地追隨的上司嗎? 我大學畢業後上班的第一家公司就是由這樣的人領導的。記得當時有一個同事告訴我說,米爾斯先生要見我,這位同事還事先警告我要小心,恐怕會被要求做一些我一定會非常反對,而且心不甘情不願的事。

開會沒有幾分鐘,我卻發現自己被米爾斯先生的熱忱、和善和氣魄感動了。離開他辦公室的那天,我覺得原本遙不可及而且十分討厭的工作任務,變成了將來要征服的一項挑戰。

一 般人都樂意跟隨有天份的領導者。你是否也發現,在工作場所中有許多稱為[領導者的人],但是當我們仔細地去檢視,就會發現他們身邊卻沒有一個真正忠心耿耿 的追隨者。一個沒有跟隨者的領導者,就像是一個人孤單地去散步。巴納市場調查公司於1997年針對社會的趨勢和現況進行民意調查的統計結果指出,人們要求 領導者必備的氣質中,前五項最重要的是:
  1. 能感動別人一起參與工作。 (87%)
  2. 碰到衝突的時候能夠有協商、解決辦法的技巧。(78%)
  3. 能認清正確的應行之道。(77%)
  4. 有能力做好的決定,對大家有最大好處的決定,即使這決定不一定人人贊成。(76%)
  5. 精於訓練、培植其他的領導者能更勇於任事、更認真參與。(75%)
聖 經 [箴言] 第14章28節教導說: [帝王榮耀在乎民多,君王衰敗在乎民少。] 換句話說就是,如果沒有別人的幫助,你也無法有很大的成就。許多人相信只要得到了職位並擁有權威,人家自然就會跟從,其實許多時候,這種職位權威的結果, 只是老闆自己一個人在戰場,在激烈戰鬥的時候孤零零地揮舞大刀。

有影響力的領導者能認清職位上的權柄,假如得不到員工心甘情願的熱力支持,權柄也是毫無意義的。

假 如你要你的軍隊 (員工及同事) 跟隨你東征西討,務必要記住,要打勝仗必須要有條件。強而有力的領導者能鼓舞人心、能有技巧的處理衝突、能說出正確的應行之道來照顧員工、顧客的需求,而 且培養接棒的領導者。在這五項領導者氣質當中,你認為,為了使自己成為一個更有影響力、成就更大的領導者,哪一項是你這個禮拜內要多家研磨的?


What People Want In A Leader

Have you ever worked for a leader you couldn't help but follow? The first company I began working with after I finished college was managed by a suc a person. I recall one of my peers telling me that Mr. Mills wanted to see me. This person had forewarned me that I was about to be asked to do something I would be strongly against doing.

Several minutes into my meeting, however, I found myself injected with Mr. Mills' infectious enthusiasm, kindness, respect and dignity. As I left his office that day, I was amazed at how a task that before had semed so distasteful now had turned into a challenge I was looking forward to conquering.

People enjoy following a gifted leader. There are many so-called leaders in the workplace who, upon colse examination, have no true, devoted followers. They say that a "leader" who has no followers in reality is just going for a walk-alone. So what makes the difference?

Barna Research Ltd., a company noted for its skill in identifying social trends and practices, in 1997 conducted a poll to determine what people desired in a leader. The top five qualities they looked for were:
  1. The ability to motivate people to get involved (87%)
  2. Skill in negotiating a compromise when there is conflict (78%)
  3. Being able to identify the right course of action to take (77%)
  4. The capability to make decisions which ultimately are in the best interests of the people, even when those decisions might not be popular (76%)
  5. Expertise in training and developing other leaders to effectively become engaged in the effort (75%)
Proverbs 14:28 teaches, "A large population is a king's glory, but without subjects a prince is ruined." In layman's terms, you can't get a lot done without people to help. Many people believe once they receive a position of authority, people will automatically follow. Many times, however, this "positional" authority only results in the boss standing alone in the heat of battle.

The effective leader, however, recognizes that positional authority is meaningless without the wiling and enthusiastic support of the staff.

If you want willing "subjects" (employees or coworkers) following you into battle, remember what it takes to get them there. A trong leader motivates others, negotiates conflicts skillfully, charts a clear course of action, serves in the people's best interest, and develops future leaders. Which of these five areas do you think you need to address this week to become a more effective, more productive leader?