你曾經碰過令你心甘情願地追隨的上司嗎? 我大學畢業後上班的第一家公司就是由這樣的人領導的。記得當時有一個同事告訴我說，米爾斯先生要見我，這位同事還事先警告我要小心，恐怕會被要求做一些我一定會非常反對，而且心不甘情不願的事。
開會沒有幾分鐘，我卻發現自己被米爾斯先生的熱忱、和善和氣魄感動了。離開他辦公室的那天，我覺得原本遙不可及而且十分討厭的工作任務，變成了將來要征服的一項挑戰。
一 般人都樂意跟隨有天份的領導者。你是否也發現，在工作場所中有許多稱為[領導者的人]，但是當我們仔細地去檢視，就會發現他們身邊卻沒有一個真正忠心耿耿 的追隨者。一個沒有跟隨者的領導者，就像是一個人孤單地去散步。巴納市場調查公司於1997年針對社會的趨勢和現況進行民意調查的統計結果指出，人們要求 領導者必備的氣質中，前五項最重要的是:
- 能感動別人一起參與工作。 (87%)
- 碰到衝突的時候能夠有協商、解決辦法的技巧。(78%)
- 能認清正確的應行之道。(77%)
- 有能力做好的決定，對大家有最大好處的決定，即使這決定不一定人人贊成。(76%)
- 精於訓練、培植其他的領導者能更勇於任事、更認真參與。(75%)
有影響力的領導者能認清職位上的權柄，假如得不到員工心甘情願的熱力支持，權柄也是毫無意義的。
假 如你要你的軍隊 (員工及同事) 跟隨你東征西討，務必要記住，要打勝仗必須要有條件。強而有力的領導者能鼓舞人心、能有技巧的處理衝突、能說出正確的應行之道來照顧員工、顧客的需求，而 且培養接棒的領導者。在這五項領導者氣質當中，你認為，為了使自己成為一個更有影響力、成就更大的領導者，哪一項是你這個禮拜內要多家研磨的?
What People Want In A Leader
Have you ever worked for a leader you couldn't help but follow? The first company I began working with after I finished college was managed by a suc a person. I recall one of my peers telling me that Mr. Mills wanted to see me. This person had forewarned me that I was about to be asked to do something I would be strongly against doing.
Several minutes into my meeting, however, I found myself injected with Mr. Mills' infectious enthusiasm, kindness, respect and dignity. As I left his office that day, I was amazed at how a task that before had semed so distasteful now had turned into a challenge I was looking forward to conquering.
People enjoy following a gifted leader. There are many so-called leaders in the workplace who, upon colse examination, have no true, devoted followers. They say that a "leader" who has no followers in reality is just going for a walk-alone. So what makes the difference?
Barna Research Ltd., a company noted for its skill in identifying social trends and practices, in 1997 conducted a poll to determine what people desired in a leader. The top five qualities they looked for were:
- The ability to motivate people to get involved (87%)
- Skill in negotiating a compromise when there is conflict (78%)
- Being able to identify the right course of action to take (77%)
- The capability to make decisions which ultimately are in the best interests of the people, even when those decisions might not be popular (76%)
- Expertise in training and developing other leaders to effectively become engaged in the effort (75%)
The effective leader, however, recognizes that positional authority is meaningless without the wiling and enthusiastic support of the staff.
If you want willing "subjects" (employees or coworkers) following you into battle, remember what it takes to get them there. A trong leader motivates others, negotiates conflicts skillfully, charts a clear course of action, serves in the people's best interest, and develops future leaders. Which of these five areas do you think you need to address this week to become a more effective, more productive leader?
